Business Continuity Management and Disaster Recovery

Access, Connection and Development

CME Group is committed to the protection of its members, employees and stakeholders and has a long history of successfully managing risk. In keeping with those traditions, CME Group has a comprehensive business continuity management program in place.

As part of our business continuity management program, CME Group offers our customers and partner exchanges the opportunity to participate in Disaster Recovery (DR) exercises a year:

  • A Clearing  and CME Globex Disaster Recovery exercise, offered by the Futures Industry of America (FIA)
  • A Regional Failover exercise

In addition to these exercises, CME Group offers regular CME Globex DR connectivity testing. CME Globex DR connectivity testing is designed to ensure that customers can establish a connection to the CME Globex DR environment in case of an emergency. If you would like to schedule connectivity testing, please contact your Global Account Manager.


More on CME Globex

Development Overview
This section provides an overview of iLink order entry interface to CME Globex and market data interface for CME Globex.


CME Group Login
CME Group Login is a self-managed, centralized user profile service that authenticates access to CME Group applications and services.


Support from the CME Global Command Center (GCC).


Contact Us

Global Account Management (GAM)
U.S.: +1 312 634 8700
Europe: +44 20 3379 3754
Asia: +65 6593 5505

CME Global Command Center
U.S.: +1 800 438 8616
Europe: +44 20 7623 4747
Asia: +65 6532 5010

Certification Support for Electronic Trading (CSET)
U.S.: +1 312 930 2322
Europe: +44 20 3379 3803
Asia: +65 6593 5593