Contact Us

CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274

 

Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail:
info@cmegroup.com

 

More CME Group Direct Lines
Click for phone list by department

Visiting CME Group

Come take a look at the histories of the Chicago Mercantile Exchange (CME) and Chicago Board of Trade (CBOT) in Chicago, the city’s two most important exchanges, and the New York Mercantile Exchange (NYMEX), now merged to form a single entity, CME Group.

 

Two Visitor Centers to Enjoy in Chicago

The Visitor Centers in Chicago are just a short walk from one another in the downtown area. Although the viewing galleries overlooking the trading floors are limited to academic and industry-related groups, all are encouraged to visit the lobby-level Visitor Centers at both CME Group Chicago locations.

CME Group Visitor Center at 20 South Wacker

20 South Wacker Drive
Chicago, IL 60606
Hours: 8:00 a.m. to 4:30 p.m., Monday through Friday

View a map to help you get here by car or bus.

Public Transportation
For maps and directions for buses, 'L' and subway trains, check out the Chicago Transit Authority (CTA) Web site at www.transitchicago.com. If you are traveling from the suburbs, check out the Metra train schedules at www.metrarail.com. Stations are located within walking distance. Contact the Regional Transportation Authority (RTA) at 312-836-7000 for trip planning, schedule and fare information for CTA, Metra and Pace rapid transit systems.

CME Group Visitor Center at 141 West Jackson

141 West Jackson Boulevard
Chicago, IL 60604
Hours: 8:00 a.m. to 4:00 p.m., Monday through Friday

Plan a Guided Tour in Chicago

Note: For security purposes, only pre-scheduled academic and industry-related groups are permitted access to the viewing gallery overlooking the trading floor.

Driving Directions
View a map to help you get here by car or bus.

Public Transportation
For maps and directions for buses, 'L' and subway trains, check out the Chicago Transit Authority (CTA) Web site at www.transitchicago.com. If you are traveling from the suburbs, check out the Metra train schedules at www.metrarail.com. Stations are located within walking distance. Contact the Regional Transportation Authority (RTA) at 312-836-7000 for trip planning, schedule and fare information for CTA, Metra and Pace rapid transit systems.

 

Visitor Centers in New York

NYMEX display at the Museum of American Finance

48 Wall Street
New York, NY 10005
Hours: 10:00 a.m. to 4:00 p.m., Tuesday through Saturday

The American Museum of Finance provides educational tours of the Museum and the NYMEX exhibit for college, high school and general tour groups. Please visit the Museum website at www.moaf.org or call (212) 908-4110 for more information. Print this COUPON for 25% off Museum admission

Driving Directions
View a map to help you get here by car or bus.

Public Transportation
For maps and directions for buses and subway trains, check out the Metropolitan Transit Authority (MTA) Web site at www.mta.info.

CME Group Visitor Center in New York

World Financial Center
One North End Avenue
New York, NY 10282

The museum and viewing gallery at NYMEX are closed to the public and to school groups until further notice. Guided tours of the museum and viewing gallery are provided to market users and industry participants subject to staff availability. If you are a market user or firm, please contact the NYMEX operator for more information at (212) 299-2000.

Plan a Guided Tour in New York

Driving Directions
View a map to help you get here by car or bus.

Public Transportation
For maps and directions for buses and subway trains, check out the Metropolitan Transit Authority (MTA) Web site at www.mta.info.

 
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