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CME Group/Chicago HQ
Local: +1 312 930 1000
Toll Free: +1 866 716 7274
Global Customer Contacts
Product inquiries, website issues,
and specific questions
Phone: +1 312 930 2316
Toll Free: +1 800 331 3332
More CME Group Direct Lines
Phone list by department
CMEGroup.com: IdeaExchange will allow you to
You can participate at your convenience in
Check our team's new blog! The IdeaExchange team comprises of members of Marketing, Web development/design and User Experience Analysts. Therefore we write from a variety of perspectives about our experiences and opinions. Let us know what you think!
"I would [recommend signing up], as they are focused and don't waste your time. The website has improved dramatically. Clearly they are having an impact."
"I participated in 2 CME focus groups intended to improve the design and navigation of CMEGroup.com. I strongly recommend that anyone who's job or trading requires that time be spent at cmegroup.com get involved in this ongoing process."
"If you get frustrated navigating through the CME web site, then join the IdeaExchange and do something about it."
"I would [recommend signing up], but I shouldn't have to. Anyone whose business relies on the accuracy and quality of the information on the website owes it to himself to sign up to participate and provide the feedback."
"Participating in the CME IdeaExchange survey's and user testing session's are an invaluable way to communicate what industry professionals, as well as the customers they serve, expect when they visit the CME Group website. I have had a positive experience so far and will continue to take part."
"Great job. this was needed for a long time."
"If users are looking for quotations, Internal "advertisements" are not appreciated."
"New layout is more clean and functional!"
"There is nowhere on the new layout that mentions membership."
"Love the new website! Simple, easy to navigate, and FULL of information. Nice work!"
"How do I add more products? I want all the ag commodities on here."
"Good Start! Look forward to future updates making customization easier. Would like the option of choosing which commodities/months I want."
"The idea is great, but the follow through is barely average. You really just need to add future trading months to the next release. The following release should have option pricing in it."
"Please add dairy quotes asap!"