CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274
Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail: info@cmegroup.com
More CME Group Direct Lines
Click for phone list by department
Below is a brief outline of the on-boarding process to the Clearing360 system.
Clearing Firms
Clearing Firm will need to sign a C360 Clearing Firm Access Agreement (only one agreement needed per firm
Trading Customers
Trading Customer and its Clearing Firm will need to complete and sign Exhibit A and/or Exhibit B (depending upon the products to be traded by the Customer) to a C360 Clearing Firm Access Agreement
Brokers
- Brokers will need to sign a C360 Broker Access Agreement
- Brokers will need to be registered by completing Exhibit 1 to the Agreement and sending it to their Globex Account Manager.
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Entity
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Legal Form
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Registration Form & Owners
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Clearing Firm
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C360 Clearing Firm Agreement
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Send Agreement to your Globex Account Manager |
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Trading Customer
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C360 Customer Access Agreement
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Exhibit A and/or Exhibit B – send to your Globex Account Manager and have Clearing Firm register the account in the C360 Customer Registration tool
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Broker
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C360 Broker Access Agreement
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Exhibit 1 to Agreement – send to your Globex Account Manager
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Technical Partner
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C360 Tech Partnership Agreement
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Registration not required, handled manually -
Clearing House Operations and Globex Account Management will assist Technical Partners
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