CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274
Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail: info@cmegroup.com
More CME Group Direct Lines
Click for phone list by department

Below is a brief outline of the on-boarding process to the Clearing360 system.
Clearing Firms
Brokers
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Entity
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Legal Form
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Registration Form & Owners
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Clearing Firm
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C360 Clearing Firm Agreement
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“Appendix C” – Clearing Firm On-Line Access Request – send to Clearing House Operations |
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Trading Customer
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C360 Customer Access Agreement
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Either "Appendix A" or the Clearing Firm uses the C360 Customer Registration tool – send to your Globex Account Manager
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Broker
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C360 Broker Access Agreement
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“Appendix B” Broker Registration Form – send to your Globex Account Manager
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Technical Partner
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C360 Tech Partnership Agreement
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Registration not required, handled manually -
Clearing House Operations and Globex Account Management will assist Technical Partners
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