
CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274
Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail: info@cmegroup.com
More CME Group Direct Lines
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CME Clearing is a fast, highly complex and high volume business that uses sophisticated systems and operations.
Front-End Clearing Systems
The Front-End Clearing System (FEC) is a web-based application that provides clearing member firm back office staff with an integrated method for entering and processing a variety of trade types.
Broker Payment Systems (BPS)
BPS facilitates brokerage payments to filling brokers by member firms via automatic debits to member firms' bank accounts. All members and member firms are required to use BPS for broker billing and payment.
Give-Up Payment Systems (GPS)
The Give-Up Payment System (GPS) offers real-time fee calculation, automatic payment processing for member firm give-up execution business and online viewing of transactions.
Clearing System User Guides Directory
Find systems manuals, technical standards and guidelines, training, forms and other resources in this directory.