Customer Service
info@cmegroup.com
800-331-3332 or 312-930-2316

Orders for PC-SPAN or SPAN Risk Manager are handled through SWReg (www.swreg.org):
Click here for the main CME page on SWReg - from this page you can purchase either PC-SPAN or SPAN Risk Manager.
SWReg accepts payment via Mastercard, Visa, American Express or Discover cards, and will accept orders via phone or fax for a nominal fee. It also accepts payment by check or wiring funds for a nominal fee.
When you purchase PC-SPAN through SWReg, you can choose either electronic delivery, or electronic delivery plus CD-ROM:
In either case, electronic delivery means you will be able to download the software immediately.
If you also choose to receive the software on CD-ROM, we will ship it to you via the method you select.
In either case, within several days of your purchase, you will receive an email from us with your user ID and password for our PC-SPAN Software Distribution Web Site. When we make available maintenance updates to the software, you will be notified by email, and you will be able to download the updated software from this site without charge.
The base prices for electronic delivery are $500 for PC-SPAN and $3,000 for SPAN Risk Manager. The additional cost for receiving the software on CD-ROM is $25 for normal shipping to US destinations, $35 for express shipping to US destinations, and $50 for express shipping to destinations outside the USA.
For more information about PC-SPAN, including minimum system requirements, the installation process, a quick tour of using the program, and the quick reference guide, please see the program's complete online documentation.
If you have questions or concerns, or for quotations on bulk purchases of PC-SPAN, please do not hesitate to contact the CME SPAN Hotline at 312 648 3888.