
CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274
Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail: info@cmegroup.com
More CME Group Direct Lines
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The CME Deliveries department administers all aspects of the process of the physical delivery of exchange-traded commodities, such as agricultural commodities and foreign currencies. The department also obtains the final settlement of all cash-settled contracts and provides information about delivery unit procedures, currency banks and access to forms needed.
FX Delivery Procedures
Please use the Delivery Procedures for FX Products as a guide to facilitate a currency delivery. CME agent bank instructions can be obtained by contacting Deliveries at (312) 930-3172.