CME Group/Chicago HQ
Local: +1 312 930 1000
Toll Free: +1 866 716 7274
Global Customer Contacts
Product inquiries, website issues,
and specific questions
Phone: +1 312 930 2316
Toll Free: +1 800 331 3332
More CME Group Direct Lines
Phone list by department
The CME Deliveries department administers all aspects of the process of the physical delivery of exchange-traded commodities, such as agricultural commodities and foreign currencies. The department also obtains the final settlement of all cash-settled contracts and provides information about delivery unit procedures, currency banks and access to forms needed.
FX Delivery Procedures
Please use the Delivery Procedures for FX Products as a guide to facilitate a currency delivery. CME agent bank instructions can be obtained by contacting Deliveries at +1 312 930 3172.
Live Cattle Delivery Points
CME Clearing has established "Blackout" Days for Live Cattle Delivery Points. Please note that the Deliveries System will prevent sellers from tendering deliveries that would occur on an auction day. In addition, if one of the live cattle delivery points has scheduled a special auction day, CME Clearing will notify all clearing members. Please view the Revised Schedule of "Blackout" Auction Days (PDF) inclusive of the new delivery points.
Deliverable Interest Rate Swap Futures
The following report details final settlement prices and upfront fee calculations for the latest expirations in Interest Rate Swap futures for physical delivery.
CME Clearing is a fast, highly complex and high volume business that uses sophisticated systems and operations.
CME Issues & Stops
This report details daily delivery activity for all physically delivered CME Products for the selected business date.
CBOT & KCBT Daily Reports
These reports detail daily delivery activity for all physically delivered CBOT & KCBT products on a daily, monthly and yearly basis.
NYMEX Daily Reports
These reports detail daily delivery activity for all physically delivered NYMEX and COMEX products on a daily, monthly and yearly basis.
Live Cattle Posting Report
Posted at 4:35 p.m. CST during the Live Cattle deliverable period, this report details the number of delivery intentions entered by facility for the current business date.